Payments and Delivery

Delivery charges are as below we find the postal services are generally quite reliable but they do tend to vary from country to country although within the European Union everything is normally very straightforward. There is always an option to choose UPS or FedEx at check out but unless the order is high value the post office is normally fine because everything is sent fully insured and tracked

Europe EU and EEA (Countries below) €11.50 (Approx US$11.25 / £9.95) via Registered Mail or by UPS or FedEx €16.00 (Approx US$15.75 / £13.95)

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland 

The United Kingdom, Isle of Man, Channel Islands and Gibraltar          €11.50 (Approx US$11.25 / £9.95) via Registered Mail or by UPS or FedEx €16.00 (Approx US$15.75 / £13.95)

USA, Canada,                                                                                      €11.50 (Approx US$11.25 / £9.95) via Registered Mail or by UPS or FedEx €27.50 (Approx US$26.99 / £23.95)

Worldwide                                                                                                                  €11.50 (Approx US$11.25 / £9.95) via Registered Mail or by UPS or FedEx €35.00 (Approx US$34.50 / £30.50)

Please Note: A  few of the more remote locations below are not serviced by UPS, FedEx etc and we are required to use a postal service instead, we find most are fine however using our regular express delivery services.

United Arab Emirates, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Hong Kong SAR, India, Indonesia, Iraq, Israel, Japan, Jordan, Kuwait, Laos, Lebanon, Macao SAR, Malaysia, Maldives, Myanmar (Burma), Nepal, Oman, Pakistan, Philippines, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam, Åland Islands, Albania, Andorra, Belarus, Bosnia & Herzegovina, Faroe Islands, Georgia, Guadeloupe, Kosovo, Mayotte, Moldova, Monaco, Montenegro, North Macedonia, Réunion, Serbia, Svalbard & Jan Mayen, Turkey, Ukraine, Vatican City, Angola, Ascension Island, Benin, Botswana, Cape Verde, Central African Republic, Chad, Comoros, Côte d’Ivoire, Egypt, Ethiopia, Gabon, Gambia, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Namibia, Niger, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, South Africa (8 of 9 provinces), St. Helena, Tanzania, Togo, Tristan da Cunha, Tunisia, Uganda, Zambia, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, Paraguay, Peru, Uruguay, Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna, Mexico, French Southern Territories, South Georgia & South Sandwich Islands, Algeria, Armenia, Burkina Faso, Burundi, French Guiana, Guyana, Mozambique, Suriname, U.S. Outlying Islands

Following placing your order

You will generally receive two emails after placing an order, the first will be a confirmation of receipt of the order and payment, this will be followed by a notification of shipment  once the goods are dispatched. When an order and payment has been processed, goods will be shipped within 5 working days. Our standard procedure is to send goods to the shipping centre closest to your location for onward shipping, although this means we move goods from one of our locations to the hub every 48 hours overall it is our experience that by shipping from a location as close as possible to where our customers are located greatly improves on delivery time overall. Please note that our shipping centers are closed on Saturdays and Sundays.

The estimated delivery times are as set out below:

    • Europe: Averages 3 to 7 days
    • UK DPD or UPS: 24 to 48 hours*
    • Rest of World UPS: 2-7 days depending on country
    • Rest of World Registered Mail: 7 to 21 days depending on country

* Please note that any order placed for delivery to the UK would be sent from our UK distribution center.

Whilst we make every effort to deliver your order within the above timeframes this is a guide and delivery cannot be guaranteed. We will not accept responsibility for delays caused by our Couriers or any National postal service. If the goods are not delivered within the time we have estimated, please feel free to contact us or email and we will do everything possible to resolve the issue promptly although you should be able to follow the package using the tracking number which will be added to the order on this website.

We do not accept any liability for goods that have been lost after delivery to a PO Box. Furthermore, we also do not accept any liability for goods that have been lost after they are confirmed as delivered to APO (Army Post Office) or BFPO (British Forces Post Office) locations. 

It is the Customer's responsibility to notify us if the goods have not been received within 21 days of the estimated delivery date or time of ordering. If no notification is made within this time period the buyer shall be deemed to have received the goods.


All orders are processed in Euros. While the content of your cart is generally displayed in the currency of your location you will checkout using Euros at the current exchange rate which is updated every few minutes in real time based on the current bank rates, this ensure the price you see in any currency other than Euros will always be current and correct.